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Full PM box?

Discussion in 'Ask the Staff' started by Heliotrope, Oct 22, 2017.

  1. Heliotrope

    Heliotrope Staff Article Team

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    Hey everyone, it's been a while since I was here. I love the changes! However, I got a message from a friend that my PM box is full and he can't PM me. How do I empty it now? I have no clue.

    Thanks!
     
  2. kennyc

    kennyc Inkling

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    I haven't been here in an age.... don't ask me. LOL!
     
  3. Black Dragon

    Black Dragon Staff Administrator

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    HeliotropeHeliotrope, are you certain that your inbox is full at the present moment? It shouldn't be. With the new software, the inbox is virtually unlimited.
     
    kennyc likes this.
  4. FifthView

    FifthView Istar

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    You can select the box beside a message and choose to "leave conversation." That drops the number of total messages, so it's like deleting it...although I think you can choose to rejoin that conversation if someone on the other end posts something new into it. (Like....replies to it?)
     
  5. Black Dragon

    Black Dragon Staff Administrator

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    FifthViewFifthView, try sending her a private message now, and see if you still get the "inbox full" message. Please let us know in this thread.
     
  6. FifthView

    FifthView Istar

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    Black DragonBlack Dragon That message on her profile page was from 2016.

    But I just sent a new PM, and it worked fine.
     
    Black Dragon likes this.
  7. Black Dragon

    Black Dragon Staff Administrator

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    Thanks for clarifying.

    With the new forum software, full inboxes are a thing of the past!!!
     
    Nimue and kennyc like this.
  8. Heliotrope

    Heliotrope Staff Article Team

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    Ha! Yes, that makes sense, it must have been an old message. My profile told me it was new. All good.
     
    Black Dragon likes this.
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