Discussion in 'Ask the Staff' started by Heliotrope, Jul 3, 2018.
Is it just me, or is text missing in some posts from the left margin? I see blank spots.
What browser are you using? On a phone or a computer?
My first thought is that it sounds like part of your phone screen may be having a display problem. Do the spots look like the site's background or something else?
Ohh shoot, I just saw it happen to me. The spot looked like maybe three characters of text wasn't displayed, it moved with the scrollbar, and I even went in on the edit of the post to make sure the text was originally typed.
I have no idea what would cause that.
No, wait, I know what it is.
For some reason it's displaying the leftside swipe arrow that you would see on a phone. I saw it when I highlighted the text. So it's mixing up the phone/non-phone settings. It has to go back to the hosting software and is probably about an update gone wrong or something, although I have no specific information on that.
I thought that, but it doesn't happen on any other site. I visited other forums I'm on and they don't have the missing text.
Yay! I'm glad you saw it too So I'm not crazy?
You're not crazy. It was only the one thread though and it stopped for me, but I assume it's one of those things that'll come and go.
I'm sure Black Dragon will look into it soon.
I'm not able to reproduce the problem. Could you get a screen shot? Or has it stopped altogether?
It's been very intermittent, although it has happened this morning. I'll screenshot it if it happens again.
I'm having trouble with my screenshotter on this computer, but it happens consistently on this thread:
I'm not experiencing it myself, but some more info may help me to zero in on the issue. What browsers are you and Heliotrope using?
Hmmm..... good question. I typically use safari. But, I have not seen the issue at all today.
Got a screen shot! In safari on my iPad. See the weird arrow thing and the missing Text?
321339E3-BB57-49FA-9558-DD6E097A4019 by Heliotrope posted Jul 5, 2018 at 7:30 PM
I'm in Chrome on a PC. What Heliotrope posted is exactly what I see. It only shows up once in a while. It's clearly some kind of swipe-left / click left arrow - it's unmistakable if you highlight the area around the text.
When did you first encounter this? If I can pinpoint when the problem started, I can see if it coincided with a software update.
Two days ago?
Hmm... I don't see any updates from that time. I'm having a hard time getting to the bottom of this, and I'm unable to recreate the problem. I'll keep investigating.
No worries I got another screen shot from tonight (8:48 Pacific time). This time using Safari on my Mac. It is very odd. I wonder if Devor and I are the only ones who have noticed? It seems weird no one else has said anything, lol.
Screen Shot 2018-07-06 At 8.44.39 PM by Heliotrope posted Jul 6, 2018 at 8:47 PM
I just logged in using Chrome and it was fine. No issues at all. But Devor said he did see it using Chrome, so who knows?
Weird, I see it too.